IT Helpdesk
Status details: Staff unable to record into Echo360
Disruption
Audience: Some Staff
Description:
A number of staff members are reporting not being able to save recordings to their units.
This has been investigated and there is a work around below, issue still being worked on to prevent this occuring.
Workaround:
Please go into each of the affected units in Canvas.
- Then click on the Echo360 link in the left hand side menu.
- This should take you to the Echo recordings for the unit.
- This links the trio of Canvas, Echo and your access.
- Then you should be able to add new recordings.